What to do if you are concerned about a child
If you have any concerns about a child, including in relation to any of the areas above (especially the four categories of abuse), you can call Derby Social Care (Initial Response Team) on 01332 641172. Alternatively, you may speak to your child’s teacher or one of the adults named above. All information will be treated confidentially. Staff are trained to pass information on to the DSLs mentioned, and there are clear forms and procedures within school for doing this. The DSLs will then discuss the issue and decide on what course of action to take, which may include a referral to external services e.g. social care.
Key information and policies
Emergency Contact Numbers
If you have an urgent safeguarding concern and you are concerned about the safety of yourself or a young person you know, please ring one of the numbers below and seek immediate help:
Police: Emergency 999 / non-emergency 101
First Contact (Derby City Children’s Social Care, first response team, weekdays 9am – 5pm): 01332 641172, option 1
Starting Point (Derbyshire Children’s Social Care, weekdays 9am – 5pm) 01629 533190
Careline: (Children’s Social Care, out of hours team- evenings, bank holidays and weekends): 01332 956606
Young people can also ring Childline on 0800 1111- 24 hours a day
For Safeguarding concerns during school hours, please contact us on:
01332 291140
and ask to speak to one of the Safeguarding Team:
Designated Safeguarding Lead (DSL): Helen Phillips (Headteacher)
Deputy DSL: Amanda Carvell (Pastoral Manager)
Deputy DSL: Lisa Kay (Deputy Head)
Deputy DSL: Helen Cavanagh (Assistant Head & SENDCO)
Deputy DSL: Sarah Ferguson (Assistant Head)
For Safeguarding concerns out of school hours, or in the event of a school closure, please contact us at:
safeguarding@arboretum.derby.sch.uk
A member of the safeguarding team will regularly check these e-mails during the weekend and school holidays
Out of Hours Careline: 01332 786968